California Service Center (CSC) Experiencing System Delays

[Pinkpig]

Office of Communications
www.uscis.gov
June 26, 2007
USCIS Update
California Service Center (CSC) Experiencing System Delays
WASHINGTON – The California Service Center (CSC) is experiencing systems problems that are causing delays in the printing of certain notices. USCIS believes the delays are primarily affecting approval notices for cases decided between April 2007 and the present, although production of some receipt notifications may be affected as well. USCIS is attempting to identify the source of the problem and generate the delayed notices as quickly as possible. In the interim, CSC has established interim procedures to help facilitate the needs of its customers.
• If USCIS has cashed your remittance check and you have yet to receive a receipt notice, please verify your case's status on-line using the receipt number indicated on your cancelled check. If you don't know your receipt number, please contact the National Customer Service Center (NCSC) toll-free at 800-375-5283 for your receipt number.
• If you believe that you haven't received an approval notice (for example - you check the online system and it indicates that your case was approved and you have not received an approval notice), USCIS encourages you to submit an inquiry to the e-mail box: CSC.NoNotice@DHS.Gov. Please include your receipt number and/or your "A" number with your inquiry. USCIS expects to respond to email inquiries within 30 calendar days.
-USCIS-

[Pooh79]

Thanks Pinkpig..........I think I am one of the ones affected by their system delay...my file was transferred to their office and I never received a Notice via mail. :(

[dduran]

How would I fine out if my application was sent to California from CDJ, :shy: When did CSC expect to get this cleared up??
Office of Communications
www.uscis.gov
June 26, 2007
USCIS Update
California Service Center (CSC) Experiencing System Delays
WASHINGTON – The California Service Center (CSC) is experiencing systems problems that are causing delays in the printing of certain notices. USCIS believes the delays are primarily affecting approval notices for cases decided between April 2007 and the present, although production of some receipt notifications may be affected as well. USCIS is attempting to identify the source of the problem and generate the delayed notices as quickly as possible. In the interim, CSC has established interim procedures to help facilitate the needs of its customers.
• If USCIS has cashed your remittance check and you have yet to receive a receipt notice, please verify your case's status on-line using the receipt number indicated on your cancelled check. If you don't know your receipt number, please contact the National Customer Service Center (NCSC) toll-free at 800-375-5283 for your receipt number.
• If you believe that you haven't received an approval notice (for example - you check the online system and it indicates that your case was approved and you have not received an approval notice), USCIS encourages you to submit an inquiry to the e-mail box: CSC.NoNotice@DHS.Gov. Please include your receipt number and/or your "A" number with your inquiry. USCIS expects to respond to email inquiries within 30 calendar days.
-USCIS-

[Pinkpig]

How would I fine out if my application was sent to California from CDJ, :shy: When did CSC expect to get this cleared up??

If your waiver petition has been filed in CDJ it has not been sent to CSC.

I think this announcement is generally for those just starting their processing.

I will post updates when they are generated.

[dduran]

So we should hear from CDJ and I should try to get information from them??

[Pinkpig]

So we should hear from CDJ and I should try to get information from them??

I know it is really hard but there is pretty much nothing you can do until you hear from them that you have been approved.

[dduran]

I know it is really hard but there is pretty much nothing you can do until you hear from them that you have been approved.

Just wondering if anyone knows if the system back on track also I notice the uscis online case status was updated on 17th...:confused1:

[akiselyk]

hi
Our I-130 check was accepted may 25th and we hadn't received our receipt number until I called thanks to pink pig's post! This was three days ago... the immigration officer I spoke to said it was a good thing I called because of their 'glitch' in the system it was unlikely that we would have been receiving one otherwise.. hence unable to check online status. So... if it has been more than 4 weeks... definately call!
thanks
angie

[bobwindy]

thanks Pinkpig..but how long the delay was...my husband file the I-130 petion last July 25, 2007 and received the NOA1 July 31, 2007...when they will approved our papers and its 120 days now and still nothing..pls help

[Luckysprite]

bobwindy - as indicated in the other thread you started regarding questions on processing times - currently - CSC is taking 5-6 months before you get an approval notice. If you look at this thread (http://immigrate2us.net/forum/showthread.php?t=3073) you will see that many of the members on this site who have filed recently did not receive their approvals before 150 days. Some, taking as long as 200 days. Right now - you just need to be patient and wait. That list shows that there are 3 other members who filed in July also who have not heard anything yet either. CSC seems to be working on June cases right now - and unless you get a 'lucky' early approval, you have another few weeks to wait. Hopefully they will start working on July cases soon.

[bobwindy]

thank you